Everything we get asked before a first project, answered plainly. If something is not here, ask us directly and we will tell you the same way.
Pricing
Every service has flat-price tiers, listed openly on the services page. You pick the tier that fits and that is the price. We do not bill by the hour, so the number you see at the start is the number on the invoice at the end. If a project is unusual, we send a clear quote before any work begins.
No. Revisions are included, file delivery is included, and your point of contact is included. The only time the price changes is if you ask for more than the original brief, and we will always tell you what that costs before we do it.
Yes. Several services have a monthly option for teams that need a steady stream of work, like content or social. It is the same flat-price logic, just on a recurring basis, and you can pause or stop whenever you like.
Turnaround
Most projects land in about 48 hours, and many in less. Larger builds like a full website or a video series take a few days more. When we confirm your brief, we give you a specific timeline so you are never guessing.
Often, yes. If you have a hard deadline, put it in the brief. We will tell you honestly whether we can hit it before you commit. We would rather say no than promise a date we cannot keep.
Revisions & Quality
As many as it takes to get it right. We do not count rounds or make you ration your feedback. Tell us what is off and we keep refining until you are happy with it. That is built into every price.
Then we are not done. First we revise until it is right. If we genuinely cannot get there, our money-back guarantee covers you. You are never stuck paying for work that missed the mark.
Two ways. Every specialist is vetted before they join the network, and every deliverable is checked by our team before it reaches you. You see the polished result, never the rough draft behind it.
Talent & Sourcing
A specialist from our vetted network, matched to your specific project, and managed by your ApexWorks contact. You get the skill of a hand-picked expert with the accountability of a single team standing behind the result.
We review their portfolio, test them on real work, and watch their first few projects closely. Most applicants do not make it in. The ones who do have proven they can deliver at our standard, on time.
Payment & Refunds
You approve the quote, we begin, and payment is handled securely once you are happy with the direction. For larger projects we may split it into a start and a final payment. We will lay this out clearly before anything is due.
All major cards and bank transfer, processed through a secure provider. We will never ask you to enter payment details over email or chat.
If we cannot deliver work you are happy with after revisions, you get your money back. It is that simple. We would rather return a fee than have you tell people we wasted your time.
Ownership & Communication
Completely. Once a project is delivered and paid, everything is yours: the final files, the source files, and full commercial rights. There are no licenses to renew and no strings attached.
Through one contact, your way. Email works for most people. If you prefer a quick call or a shared thread, we will set it up. You will always know who to reach and you will hear back quickly.
Still have a question?
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